Terms of Sale

Terms of Sale

Terms and conditions

The present general conditions regard the purchase of products, using a telematic network of the website gaynorbongard.it owned by Pashmina Srl with headquarters in Via Luccoli 29/1 Genoa,Italy, VAT 01234610994.

The purchase operations will be governed by the Legislative Decree n.206 / 2005 and ss.mm.ii, of the Consumer Code, while the protection of personal data will be subject EU Regulation n. 2016/679 and Legislative Decree 196/03 and subsequent amendments.

We ship to: Italy, Austria, Belgium, France, Germany, Luxembourg, Monaco, Netherlands, Spain, United Kingdom, Croatia, Denmark, Finland, Greece, Ireland, Portugal, Sweden; Bulgaria, Cyprus, Czech Rep., Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Albania, Andorra, Belarus, Bosnia Herzegovina, Gibraltar, Leichtenstein, Macedonia, Moldova, Montenegro, Norway, Serbia, Switzerland , Turkey, Canada, USA, Bahrain, Egypt, Japan, South Korea, Kuwait, Mexico, Russian Federation.

Conditions for invoicing: for companies that require an invoice it is necessary to fill in all the required fields.

Acceptance of sales conditions

The conditions intended in the premise are an integral and essential part of this contract.
Sales will be finalized through access by the customer to the website gaynorbongard.it, where the required procedures are detailed.

The present general conditions of sale must be examined “on line” by the customer, before completing the purchase procedure. The submission of the order confirmation therefore implies full knowledge and acceptance of the same.

Under the Article 66 bis of the Legislative Decree 206/2005, the place of jurisdiction will be the one of residence or domicile of the consumer if located in Italian territory.

Selling prices and purchasing methods

The sale price indicated on the website gaynorbongard.it is expressed in euros and include VAT.

The prices do not include shipping costs or any additional costs. The total cost of the shipping will be communicated to the customer before confirming the purchase.

The purchase contract is finalized by the exact compilation and consent to the purchase expressed through the adhesion given “on line”.
The customer can pay for the goods ordered using the payment methods indicated “online” at the time of purchase (credit cards Visa, Mastercard and Maestro circuits, PayPal).


Pashmina Srl, owner of the gaynorbongard.it website, will deliver the goods purchased by courier, to the address indicated on the website, according to the procedures set out in the previous article.

Pashmina srl is responsible for damage / loss during transport , until they have been delivered . The only exception, established by art. 63 D.Lgs. 206/2005, is the case in which the carrier has been chosen by the consumer outside of those offered by Pashmina Srl: in this case, the full risk is transferred to the consumer at the time of delivery of the goods to the carrier.


Pashmina Srl shall not be held responsible for inefficiencies caused by force majeure such as accidents, explosions, fires, strikes earthquakes, floods and other similar events that prevent, in whole or in part, to implement the contract within the agreed time.

Pashmina Srl is not responsible for any fraudulent or illegal use that may be made by third parties, credit cards and other means of payment, upon payment of the products purchased. The company Pashmina Srl, in fact, at no time during the purchase process has access to the buyer’s credit card number, which, through a secure connection, is transmitted directly to the manager of the banking service.

Obligations of the purchaser

It is strictly forbidden for the buyer to enter false and/or invented and/or fictitious data into the registration procedure necessary to activate the procedure for the execution of this contract and its further communications.

The customer indemnifies the company Pashmina Srl from any liability arising from the issue of incorrect tax documents due to errors in the data provided by the customer, being the customer himself solely responsible for transmitting the correct information.

Right of withdrawal

The customer can exercise the right of withdrawal, returning the goods received and obtaining a refund. Check the conditions for the right of withdrawal at the page RETURNS on the gaynorbongard.it website.

Dispute resolution

Consumers in Europe are informed that the European Commission has set up an online platform that provides an alternative dispute resolution tool.

This tool may be used by the European Consumer to resolve in a non-judicial manner any dispute relating to contracts for the sale of goods and services concluded online and/or arising from the same.

Consequently, the consumer established in Europe, can use this platform for the resolution of any dispute arising from the online contract concluded on this website.The European ODR platform is available at the following link:



All orders will leave our warehouse in Italy within 72 hours of the purchase, excluding weekends and holidays.

Shipments to Italy are free, with delivery within 3/5 working days and are delivered by couriers. Express shipments and / or special deliveries are available on request. Shipments abroad have a cost that is calculated at the time of formalization of the order, with delivery times of about 5 / 7 working days.